In collaboration with

Alcázar, Seville Cathedral and La Giralda Guided Tour - Reviews

Rating of the activity

8.70 / 10

8.7215005152868 14,555 reviews | 111,869 travellers

1122 traveler-submitted photos

Customer scoring

9857

3279

768

342

309

Type of traveler

Traveling alone (1103)

Couple (6135)

Group of friends (1951)

With small children (667)

With older children (1921)

Reviews from real clients who booked our products.

See only reviews with text

Aug / 23 / 2026

Anonymous

Madrid, Spain

I travelled by myself

La actividad con Carlos fue sumamente interesante, tiene un dominio de la historia y arte digno de admirar. Pero he de reconocer que las 3 horas y media seguidas se me hicieron demasiado intensas. Se agradecería un breve break en el medio para recuperar fuerzas y retomar por la tarde la segunda actividad. Translate this opinion into English.

The activity with Carlos was extremely interesting; his command of history and art is truly admirable. However, I must admit that the three and a half hours straight felt too intense. A short break in the middle would be appreciated, allowing me to recharge and resume the second activity in the afternoon. Opinion translated. Show original.

Operated by: Naturanda

I travelled by myself

Aug / 08 / 2026

Micaela

Ciudad Autónoma De Buenos Aires, Argentina

I travelled by myself

Muy entretenida. Estuvimos 3:30 hs de paseo. Comenzamos con La Giralda, luego la Catedral y por último el Real Alcazar. Nuestra guía fue María Ángeles que fue lo más. Explicó todo súper bien y fue realmente simpática con el grupo. Éramos aprox 30 personas. Translate this opinion into English.

Very entertaining. We spent 3.5 hours on the tour. We started with the Giralda, then the Cathedral, and finally the Royal Alcazar. Our guide, María Ángeles, was fantastic. She explained everything perfectly and was really friendly with the group. There were about 30 of us. Opinion translated. Show original.

Operated by: Naturanda

I travelled by myself

Jul / 01 / 2026

Anonymous

Gijón, Spain

I travelled with friends

Nos encantó el tour que hicimos el día 1.07.26 con salida a las 11.05 de la mañana y la guía que se nos asignó Ana , profesiona, se nos hizo muy ameno con la cantidad de cosas que contó , anécdotas e historia relativas a cada uno de los lugares visitados , sin duda repetiría.. Gracias Ana..!! Translate this opinion into English.

We loved the tour we took on July 1st, 2026, departing at 11:05 am. Our guide, Ana, was a true professional and made the tour very enjoyable with all the interesting things she shared, anecdotes, and history about each of the places we visited. I would definitely do it again. Thank you, Ana! Opinion translated. Show original.

Operated by: Naturanda

I travelled with friends

Jun / 28 / 2026

Francisco José

La Carolina, Spain

I travelled with my partner

A pesar de hacer mucho calor la guía se esforzó porque tuviéramos una buena perspectiva de la Catedral y del Alcázar. Quizá ofrecer excursiones a las 15:30 de la tarde en estas fechas no sea lo más ideal en Sevilla, nosotros la verdad que la cogimos a última hora y porque ya no quedaba más opción. Pero quisimos adelantar el horario ese mismo día por el tour de las 13:30 h y fue imposible. Translate this opinion into English.

Despite it being very hot, the guide made an effort for us to have a good view of the Cathedral and the Alcázar. Perhaps offering tours at 3:30 PM during these dates is not the most ideal in Seville; we actually booked it at the last minute because there were no other options left. But we wanted to move the time up that same day for the 1:30 PM tour and it was impossible. Opinion translated. Show original.

Operated by: Naturanda

I travelled with my partner

May / 20 / 2026

Juan

Girona, Spain

I travelled by myself

Carlos, nuestro guía, ha demostrado tener grandes conocimientos de la historia de la ciudad. Sus explicaciones han sido realmente interesantes y amenas. Merece la pena para poder conocer ampliamente el origen de la catedral y de Los Alcázares reales Translate this opinion into English.

Carlos, our guide, demonstrated a great knowledge of the city's history. His explanations were truly interesting and engaging. It's well worth taking the tour to learn about the origins of the cathedral and the Royal Alcázar. Opinion translated. Show original.

Operated by: Naturanda

I travelled by myself

May / 12 / 2026

Anonymous

Ciudad De México, Mexico

I travelled by myself

La presentación del guía no era adecuada, traía una playera que parecía sucia. Y en una de las salas nos explico una pintura. Y había mas pinturas y le pregunte quien era el autor, y dijo no sé. Solo conozco la que ya explique. Considero que debe tener más conocimiento, de la capilla donde nos lleva. Ademas cuando bajamos de la Giralda yo y 2 personas mas, pasados 5 min. No lo encontrabamos, nos dejo. Y nunca nos busco. La verdad 25 min en la Giralda es muy poco tiempo para subir bajar y fotos.

The guide's presentation was inadequate; he was wearing a shirt that looked dirty. In one of the rooms, he explained a painting to us. There were other paintings, and when I asked him who the artist was, he said, "I don't know. I only know the one I already explained." I think he should have more knowledge about the chapel he was taking us to. Furthermore, when I and two other people came down from the Giralda, after about five minutes, we couldn't find him; he had left us and never looked for us. Honestly, 25 minutes at the Giralda is very little time to go up, down, and take photos.

Operated by: Naturanda

I travelled by myself

El proveedor local hace lo posible para que la actividad esté a la altura de las expectativas de todos los participantes. Sentimos que este no haya sido tu caso. Se tendrán en cuenta tus comentarios de cara a mejorar el servicio. Translate this opinion into English.

The local provider does everything possible to ensure the activity meets the expectations of all participants. We regret that this was not your experience. Your feedback will be taken into account to improve the service. Opinion translated. Show original.

May / 10 / 2026

Jordi

Barcelona, Spain

I travelled with my partner

Nos quedamos sin entradas para la catedral y Giralda cuando hacia mas de 1 mes que habiamos reservado y pagado, no consigo a entender como nos dijeron durante la visita al Alcazar que no les habian vendido para el mismo dia, pero si hacia mas de 1 mes que habiamos reservado. Eso sí, el guia Carlos una eminencia, menos mal de el, sino hubiera sido un total desastre.

We missed out on tickets for the cathedral and Giralda even though we had booked and paid for them over a month ago. I can't understand how they told us during our visit to the Alcázar that they hadn't been able to sell any tickets for that day, when we had booked more than a month in advance. However, our guide Carlos was fantastic; thank goodness for him, otherwise it would have been a complete disaster.

Operated by: Naturanda

I travelled with my partner

Sentimos que nuestro proveedor local no haya podido cumplir con el servicio reservado con la calidad habitual. Te pedimos disculpas por lo ocurrido, y te informamos que ya hemos tramitado una compensación acorde. Translate this opinion into English.

We regret that our local provider was unable to deliver the reserved service to its usual standard. We apologize for the inconvenience and have already arranged appropriate compensation. Opinion translated. Show original.

May / 07 / 2026

Cristina Saiz

Miranda De Ebro, Spain

I travelled with my partner

La Guía muy buena y explicaba muy bien. Pero la verdad que un poco triste que los aparatos si no estas a su lado se oye con ruido o no se oye. Estos aparatos es para no tener que estar todos pegados a la guía y que funcione tan mal hace perder el valor al Tour si que Carmen cuando se lo hemos dicho esperaba a explicar las cosas a que estuviéramos juntos.

The guide was very good and explained things very well. But it's a bit disappointing that the devices are noisy or inaudible if you're not right next to her. These devices are meant to prevent everyone from having to be glued to the guide, and the fact that they work so poorly detracts from the tour. When we mentioned this to Carmen, she waited until we were all together to explain things.

Operated by: Naturanda

I travelled with my partner

Nuestros guías son profesionales que se esfuerzan por impartir los contenidos del tour con el máximo rigor y dinamismo posible. Sentimos que en este caso no haya sido como esperabas. Lamentamos los inconvenientes causados por el problema con el sonido de los aparatos y tomamos nota para mejorar en este aspecto. Translate this opinion into English.

Our guides are professionals who strive to deliver the tour content with the utmost rigor and dynamism. We regret that in this instance it wasn't what you expected. We apologize for the inconvenience caused by the sound issue with the equipment and have taken note of it to improve in this area. Opinion translated. Show original.

May / 03 / 2026

Anonymous

Monterrey, Mexico

I travelled with my partner

La guia Virginia buena y simpatica El problema fue la compañia, muy mal organizada, el recorrido empezo tarde y con mucha desorganizacion, pues tuvimos que pasar por otras personas a otra oficina y resulta que ellas haian contratado en frances, nadie resolvía y el recorrido enpezo mas tarde Buena guia Virginia Mala organizacion.

Virginia was a good and friendly guide. The problem was the company; it was very poorly organized. The tour started late and with a lot of disorganization, as we had to go to another office to meet other people, and it turned out they had booked in French. Nobody resolved the issue, and the tour started even later. Virginia was a good guide, but the organization was bad.

Operated by: Naturanda

I travelled with my partner

Nuestro equipo local se esfuerza por ofrecer la mejor experiencia posible a todos los participantes. Pedimos disculpas por cualquier falta de organización que se haya podido dar durante el recorrido. Hemos tomado nota de las impresiones con intención de mejorar, también en la organización del servicio. Translate this opinion into English.

Our local team strives to provide the best possible experience for all participants. We apologize for any organizational issues that may have arisen during the tour. We have taken note of your feedback and intend to improve, including the organization of our services. Opinion translated. Show original.

May / 02 / 2026

María

Madrid, Spain

I travelled with teenagers

Carmen muy buena guía. Lo único negativo de la visita es que tuvieron que retrasar el horario por que cerraron la Catedral para una misa que no estaba prevista, pero ellos no tienen culpa de estos cambios y había mucha gente dentro al hacer el recorrido y en los alrededores por los retrasos que ocasionan cambios de este tipo en fin de semana con puente y no pudimos disfrutar la visita como hubiéramos querido. Translate this opinion into English.

Carmen is a very good guide. The only negative aspect of the visit is that they had to delay the schedule because the Cathedral was closed for an unplanned mass, but they are not to blame for these changes. There were a lot of people inside during the tour and in the surroundings due to the delays caused by such changes on a weekend with a holiday, and we couldn't enjoy the visit as we would have liked. Opinion translated. Show original.

Operated by: Naturanda

I travelled with teenagers

May / 02 / 2026

Anonymous

Valencia, Spain

I travelled with friends

Carlos, nuestro guía, nos hizo la visita muy amena, siempre muy atento al grupo. El problema es que hay tanta gente, que es imposible disfrutar la visita. Deberían poner un tope, porque es imposible ver todo bien. Muchas gracias Carlos, gran profesional. Translate this opinion into English.

Carlos, our guide, made the visit very enjoyable, always very attentive to the group. The problem is that there are so many people that it's impossible to enjoy the visit. They should set a limit because it's impossible to see everything properly. Thank you very much, Carlos, great professional. Opinion translated. Show original.

Operated by: Naturanda

I travelled with friends

Apr / 29 / 2026

Maria Del Carmen

Lanzarote, Spain

I travelled with friends

Es sin duda, una visita que no se puede dejar de hacer. Me ha encantado que nuestro guía haya sido Julián. He disfrutado escuchando cómo cuenta la historia. Sus ejemplos y su forma de ralatarlos me han envuelto de tal manera que no creo que olvide muchas cosas de las que contó. Julián ama la historia, muchos profesores deberían enseñarla como él lo hace. Gracias Translate this opinion into English.

It's definitely a visit you shouldn't miss. I loved having Julián as our guide. I thoroughly enjoyed listening to him tell the story. His examples and the way he narrated them captivated me so much that I don't think I'll forget many of the things he said. Julián loves history; many teachers should teach it the way he does. Thank you. Opinion translated. Show original.

Operated by: Naturanda

I travelled with friends

Apr / 28 / 2026

Anonymous

Burgos, Spain

Hicimos la visita con Carlos y si bien se ve que es un hombre muy culto y que tiene muchos conocimientos hubo varias cosas que no nos gustaron. Se dirigió en varias ocasiones a otros grupos con unas formas que nos incomodaron, además de soltar algun que otro "taco" en la catedral. El alcázar nos ha dado pena porque tienes apenas una hora y no ves ni los jardines, la arquitectura es impresionante pero nos quedamos como ganas de ver más. Translate this opinion into English.

We did the tour with Carlos and while it is clear that he is a very cultured man with a lot of knowledge, there were several things we didn't like. He addressed other groups on several occasions in a way that made us uncomfortable, in addition to dropping a few "swear words" in the cathedral. The alcázar made us sad because you only have about an hour and you don't even see the gardens; the architecture is impressive, but we were left wanting to see more. Opinion translated. Show original.

Operated by: Naturanda

Apr / 12 / 2026

Carlos

Cdmx, Mexico

I travelled with teenagers

Rafael (Rafa) el guía. Es un experto, super ameno y agradable con muchos conocimientos y gran capacidad de transmitir la historia. Felicidades LA OPERADORA DEL TOUR DEJO MUCHO QUE DESEAR. PESIMA ORGANIZACION Y SE VE QUE LE QUEDA GRANDE EL VOLUMEN QUE LE MANDAN DE CIVITATIS.

Rafael (Rafa), the guide, is an expert, very engaging and friendly, with extensive knowledge and a great ability to convey history. Congratulations! However, the tour operator left much to be desired. The organization was terrible, and it's clear they're overwhelmed by the volume of information sent by Civitatis.

Operated by: Naturanda

I travelled with teenagers

Sentimos si parte de la organización no ha sido como esperabas. Nos alegramos de que, a pesar de esto, se haya disfrutado la visita. Translate this opinion into English.

We're sorry if some aspects of the organization weren't as you expected. We're glad that, despite this, you enjoyed your visit. Opinion translated. Show original.

Mar / 30 / 2026

Anonymous

Avilés, Spain

I travelled with teenagers

Carmen nos guió en una visita muy interesante por la catedral y el Alcázar. Como sugerencia, seríamos que la radio fuese con otro tipo de auriculares, que no sea necesario colgarlos de la oreja porque resulta incómodo para las personas que usan gafas, y/o audífonos. Translate this opinion into English.

Carmen guided us on a very interesting tour of the cathedral and the Alcázar. As a suggestion, we would prefer the radio to have a different type of headphones, so that it is not necessary to hang them from the ear because it is uncomfortable for people who wear glasses and/or hearing aids. Opinion translated. Show original.

Operated by: Naturanda

I travelled with teenagers

Mar / 20 / 2026

Rakel Murgiondo Gastañares

Spain

I travelled with friends

Una actividad súper interesante y agradable, gracias sobre todo por la eficacia, conocimientos y saber transmitir del guía Karlos que demostró con solvencia saber comunicar todos los datos, anécdotas, retazos de historia e innumerables fechas con las que nos deleitó a lo largo del recorrido. Recomendable!! Translate this opinion into English.

A super interesting and enjoyable activity, thanks especially to the efficiency, knowledge, and communication skills of our guide Karlos, who skillfully conveyed all the facts, anecdotes, historical snippets, and countless dates he shared with us throughout the tour. Highly recommended! Opinion translated. Show original.

Operated by: Naturanda

I travelled with friends

Mar / 19 / 2026

Tomás Serrano Serrano

Sevilla, Spain

Julián fue un excelente guía, tanto en su aportación de conocimientos como en las formas de hacerlo, con gracia y elegancia y, en algún momento, con templanza. Lástima que nos tuvimos que ir cuando salimos de la Catedral, ya que mi hermano no podía seguir por estar agotado, debido a la terapia médica que estaba llevando a cabo. Nos quedamos sin entrar al Alcázar......... En resumen, sois geniales en estas labores turísticas. Gracias Translate this opinion into English.

Julián was an excellent guide, both in his knowledge and in his manner of sharing it—graceful, elegant, and, at times, with composure. It was a shame we had to leave as soon as we exited the Cathedral, as my brother was too exhausted to continue due to the medical therapy he was undergoing. We didn't even get to visit the Alcázar... In short, you are fantastic at this kind of tourist work. Thank you. Opinion translated. Show original.

Operated by: Naturanda

Mar / 19 / 2026

Antonio Arocha Quintana

Lanzarote, Spain

I travelled with my partner

Hicimos el tour de la mano de Julián, y la verdad es, que está "empapadísimo" de la historia de esta bella ciudad. Sus explicaciones y comentarios, de matrícula de honor. Su humor, a la hora de transmitirnos la información, le dan un plus que siempre recordaremos. Translate this opinion into English.

We took the tour with Julián, and the truth is, he is "soaked" in the history of this beautiful city. His explanations and comments are top-notch. His humor, when conveying the information, adds a plus that we will always remember. Opinion translated. Show original.

Operated by: Naturanda

I travelled with my partner

Mar / 16 / 2026

Encarna

Spain

I travelled with my partner

Un tour interesante pero excesivamente largo. Si tuviera que volver lo haría por separado: un día la Catedral y la Giralda y otro los Reales Alcázares. La visita a la Iglesia de El Salvador que también va incluida en el tour aunque sin guía (la hicimos otro día) nos pareció muy interesante.

An interesting but excessively long tour. If I were to return, I would split it up: one day for the Cathedral and the Giralda, and another for the Royal Alcázar. The visit to the Church of El Salvador, which is also included in the tour but without a guide (we visited it on a different day), was very interesting.

Operated by: Naturanda

I travelled with my partner

La duración publicada es aproximada e incluye todos los tiempos previstos en el itinerario. Sin embargo, puede extenderse o reducirse dependiendo de factores externos. Lamentamos si esto afectó a tu experiencia. Translate this opinion into English.

The published duration is approximate and includes all times included in the itinerary. However, it may be longer or shorter depending on external factors. We apologize if this affected your experience. Opinion translated. Show original.

Mar / 04 / 2026

Anônimo

São Paulo, Brazil

I travelled with my partner

Foi um ótimo tour. O guia Jesús foi sensacional. Além de ter ótimo conhecimento, sabe muito bem como transmitir as informações e administrar o grupo, sem correria, e sempre com muito humor, atenção e dedicação. Dá para perceber nitidamente que ele ama o que faz. Translate this opinion into English.

It was a great tour. The guide Jesús was amazing. Besides having great knowledge, he knows how to convey information and manage the group very well, without rushing, and always with a lot of humor, attention, and dedication. You can clearly see that he loves what he does. Opinion translated. Show original.